Delivery

-COVID-19 UPDATE-

 

WE'RE OPEN

 

As the Government eases restrictions, we have made the decision to re-open our website from 1st June. Please bear with us as we navigate our way to these challenging times to find the best way of working to keep our staff and customers safe and healthy. In the meantime, please be assured that all orders are packed using gloves and wearing a mask.

We will continue to dispatch orders via Royal Mail for the time being. If this proves difficult then we will look at alternative courier services.

 

Please allow extra time to receive your order. If you do not receive your order within 10 working days of placing your order, please contact us with your:

  • Name

  • Email address

  • Order number

 

Alternatively, you can email us at info@maraandelle.com 

Thank you for your understanding and patience. We appreciate your support.

From all of us at Mara+Elle

USUAL DELIVERY TIMES:

UK DELIVERY

All orders are shipped via Royal Mail and will arrive within 5 business days.

 

1. FREE Standard Delivery

With all orders over £500. Free delivery is automatically calculated at checkout.

Once dispatched, the delivery will be with you within 3 - 5 working days (Tuesday - Friday).

Items are fully insured to the value of your order. Find out more here.

 

2. Standard Delivery: £5

For all orders under £500.

Once dispatched, the delivery will be with you within 3 - 5 working days (Tuesday - Friday).

Items are fully insured to the value of your order. Find out more here.
 

 

INTERNATIONAL DELIVERY

We ship worldwide from as little as £25.

Shipping & Tax is calculated at check out depending on your delivery location.

All orders require a signature upon delivery. All orders are insured for the full value of the goods.

Items are fully insured to the value of your order. 

 

 

SPECIAL NOTE

Mara+Elle ships packages before midday Monday – Friday.
We do not ship on the weekends (Saturday & Sunday) or national holidays.
We require a physical address, either residential or business.

 

Items are individually gift wrapped in our little black or white boxes and tied with ribbon.

All sale items are wrapped in tissue paper before being packed in a pillow box.

We offer an option to purchase extra jewellery boxes and as well as our iconic round Luxury boxes.

 

Due to the value of our jewellery, we don't want anything to get lost in the post​ so all orders are dispatched and insured for the full order value with Royal Mail Special Delivery Guaranteed by 1pm® (signed for service). Find out more here.